3-2 The Paradox of Technology in Business (and Life)

Time Slot: 
Friday, May 20, 2016 - 2:00pm to 3:30pm
Special Interest Group


Have you ever been in a client meeting and they choose to focus on incoming emails, texts, or IMs?  Usually saying “Do you mind?” or “This will only take a second.” In business today, owners and managers are on call 24/7. Technology is a double edge sword. In many instances technology tools save time and reduce redundancy. Other times technology becomes a time waster and time hog. Also, being connected 24/7 is unhealthy, unbalanced, and unproductive.   


  • Identify and assess technology costs and benefits: when technology is and isn't helpful 
  • Discuss and coach clients to properly define expectations: Reasonable response time to emails, texts, IMs 
  • Communicate, document, and educate expectations to customers and staff: revisiting traditional business hours 
  • Discover the health benefits of disconnecting